Contact

Get in touch

For support, partnerships, or enterprise deployment planning — reach out and our team will get back to you.

Please include your use case, timeline, and any workflow constraints in the first message. That helps us route the request faster and keeps the response specific instead of generic.

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What to include in a message

If you are contacting us about a rollout, mention the number of users, the type of audio you want to create, and whether you need a public plan page or custom deployment help. That makes the conversation more useful for both sides.

Frequently Asked Questions

How long does it take to get a response?

Our team typically responds within 24 hours on business days (Monday through Friday). If you contact us over the weekend, we will get back to you on Monday.

Do you offer phone support?

Currently, we only offer support via email and our ticketing system. This allows us to keep a record of your request and provide more accurate and detailed assistance.

Can I request a custom feature?

Yes, we value user feedback! If you have an idea for a feature that would improve your workflow, please send it to support@singify.fun. While we cannot guarantee all requests will be implemented, we review every suggestion.

Where can I find documentation?

We are actively working on a comprehensive documentation site. In the meantime, you can find helpful tips and guides on our blog or by asking our support team directly.

Working With Us on Enterprise Deployments

If your team is evaluating Singify as part of a larger content production workflow, we are happy to walk through the technical setup, data handling, and output quality expectations before you commit to a plan. Enterprise discussions typically cover generation throughput, custom prompt templates, output file formats, and integration with existing CMS or DAW workflows.

Our text to song generator powers everything from solo creator projects to production pipelines at media companies. When you reach out for a partnership conversation, letting us know the volume of audio you plan to generate, the target output format, and whether you need a dedicated support contact helps us give you a faster and more relevant answer.

For individual users and small teams, the free tier is the fastest way to get started. You can convert text to song immediately, test different genres and moods, and share outputs without creating an account. If you have questions about how the text to song AI works or how to get better results, reach out to our support team — we respond quickly and enjoy helping creators learn the platform.

Support Resources and Self-Help

Before reaching out, you may find answers on our FAQ page, which covers common questions about how the text to song converter online free works, what file formats are supported, how to improve generation quality, and how to manage your account and library. The FAQ is updated regularly based on the questions we receive.

For technical issues — such as audio not generating, downloads failing, or unexpected generation quality — include your browser version, operating system, and the prompt you used when you contact support. This helps our team reproduce the issue and resolve it faster. Screenshots or screen recordings are always welcome.

We are a small team and we read every message. We may not always be able to respond instantly, but we will always respond thoughtfully. Whether you are a solo creator, a podcast producer, a game developer, or a business exploring AI audio for the first time, we want to make sure Singify works for your specific use case.